Report a Claim

Submitting a claim usually means that something has gone wrong, gone missing, or gotten damaged. But that doesnʼt mean it should be a negative experience. Weʼll make it as easy and transparent as possible for you to start the claims process, and our team will make sure you get the attention, communication, professionalism and empathy that you deserve at every step.

Alternatively, visit our claim reporting portal for aerospace, commercial auto, general liability, property, and workers’ compensation customers.

Quick Links

  1. INDIVIDUALS
  2. BUSINESSES
To get started, please choose your claim or coverage type.

Private Client Select

Private Client Select (Homeowners, Auto, Private Collections, Personal Excess Liability, Yacht)

Contact your independent insurance advisor – or for immediate assistance, contact us:

For U.S.-based clients who are traveling abroad:

(Premier Client Solutions customers may use this information as well)

AIG Travel

Group Benefits (Group Life and AD&D)

First Notice of Loss

AIG Group Benefits
P.O. Box 14294
Lexington, KY 40512

Email (New Losses) :

Personal Accident & Health

First Notice of Loss

Email (New Losses) :

For Claims Documentation:

AIG
Attn: Accident & Health
P.O. Box 25987
Shawnee Mission, KS 66225

Select Claim Type Select Casualty Type

Scan & Submit Claims Documentation Electronically

Tips for submitting documentation with mobile phones

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Copyright © 1997-2024 American International Group, Inc. All rights reserved.

American International Group, Inc. (NYSE: AIG) is a leading global insurance organization. AIG provides insurance solutions that help businesses and individuals in approximately 190 countries and jurisdictions protect their assets and manage risks through AIG operations and network partners.

AIG is the marketing name for the worldwide property-casualty and general insurance operations of American International Group, Inc. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

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